0
Answered

Banned?

VerChecker 4 weeks ago in All Platforms / PC • updated by WW1GameSeries 1 week ago 11

Hi, I just bought the game 4 days ago and installed it. I played the last days a couple of hours and now I tried to login and then I get a message: "Verbindung zum Server fehlgeschlagen Banned [UserBan] by game logic. 10057 minutes left.. Zero tolerance on cheating, online mode is disabled. If you messed with your stats: Reset your stats to prevent extra bans." 

I have no clue why. I just installed the game from steam and then changed the graphics settings from Ultra to Hoch. And then I played around 3 hours and and I'm now at the beginning of lvl 8. 

Can someone help me? I really would like to play the game this weekend. 

Thanks

VerChecker

Network Lag Gameplay Matchmaking/MainMenu
BAD, I'M UNSATISFIED

I didn't got any help with my problem.

Satisfaction mark by VerChecker 1 week ago

That's it, but could you share your game log file please?


Windows:
The output_log.txt can be found here, but there is also a shortcut to it in the game's Local Files / inside of the WW1GameSeries Folder, "LocalLow LogFile Shortcut":

C:\Users\Name\AppData\LocalLow\Verdun\Verdun

Or Run: %APPDATA%\..\LocalLow\Verdun\Verdun

Mac:
The player.log can be found here:

~/Library/Logs/Unity/Player.log

Linux:
The player.log can be found here:

~/.config/unity3d/Verdun/Verdun/Player.log

You can use a file sharing service (Google Drive/Drop Box/etc.) or https://pastebin.com/
If the game log file can fit. Max size a Paste can be is: 512 KB (0.5 MB)

Note: Everytime you launch Verdun (or Tannenberg) your game log file is overwritten. So best to make a copy of it, if you experience a bad bug or crash.

Initialize engine version: 2017.1.2p2 (eba6bfec1bb2)
GfxDevice: creating device client; threaded=1
Direct3D:
    Version:  Direct3D 11.0 [level 11.0]
    Renderer: NVIDIA GeForce GTX 750 (ID=0x1381)
    Vendor:   NVIDIA
    VRAM:     1993 MB
    Driver:   23.21.13.8813
Begin MonoManager ReloadAssembly
Platform assembly: C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\UnityEngine.dll (this message is harmless)
Loading C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\UnityEngine.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\Assembly-CSharp-firstpass.dll (this message is harmless)
Loading C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\Assembly-CSharp-firstpass.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\Assembly-CSharp.dll (this message is harmless)
Loading C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\Assembly-CSharp.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\Assembly-UnityScript-firstpass.dll (this message is harmless)
Loading C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\Assembly-UnityScript-firstpass.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\UnityEngine.UI.dll (this message is harmless)
Loading C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\UnityEngine.UI.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\UnityEngine.Networking.dll (this message is harmless)
Loading C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\UnityEngine.Networking.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\UnityEngine.Timeline.dll (this message is harmless)
Loading C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\UnityEngine.Timeline.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\UnityEngine.Analytics.dll (this message is harmless)
Loading C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\UnityEngine.Analytics.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\ICSharpCode.SharpZipLib.dll (this message is harmless)
Loading C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\ICSharpCode.SharpZipLib.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\LitJson.dll (this message is harmless)
Loading C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\LitJson.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\Photon3Unity3D.dll (this message is harmless)
Loading C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\Photon3Unity3D.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\Zip.dll (this message is harmless)
Loading C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\Zip.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\Rewired_Core.dll (this message is harmless)
Loading C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\Rewired_Core.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\Rewired_Windows_Lib.dll (this message is harmless)
Loading C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\Rewired_Windows_Lib.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\TextMeshPro-2017.3-1.0.56-Runtime.dll (this message is harmless)
Loading C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\TextMeshPro-2017.3-1.0.56-Runtime.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\System.dll (this message is harmless)
Platform assembly: C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\System.Core.dll (this message is harmless)
- Completed reload, in  0.228 seconds
Platform assembly: C:\Program Files (x86)\Games\Steam\steamapps\common\WW1GameSeries\1914-1918 Series_Data\Managed\System.Xml.dll (this message is harmless)
Shader 'Nature/Terrain/Diffuse': dependency 'Details0' shader 'Hidden/TerrainEngine/Details/Vertexlit' not found
Shader 'Nature/Terrain/Diffuse': dependency 'Details1' shader 'Hidden/TerrainEngine/Details/WavingDoublePass' not found
Shader 'Nature/Terrain/Diffuse': dependency 'Tree0' shader 'Hidden/TerrainEngine/BillboardTree' not found
<RI> Initializing input.

<RI> Input initialized.

<RI> Initialized touch support.

UnloadTime: 1.876353 ms
Steamworks initialized and ready to use.  IsCloudEnabledForAccount=True  IsCloudEnabledForApp=True   fileC=313
 
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Setting up 2 worker threads for Enlighten.
  Thread -> id: cfc -> priority: 1 
  Thread -> id: fc -> priority: 1 
Loading start bundles took 67.4 s.
 
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Unloading 5 Unused Serialized files (Serialized files now loaded: 11)
UnloadTime: 1.058957 ms
Non platform assembly: data-000000003E6E48A0 (this message is harmless)
Fallback handler could not load library C:/Program Files (x86)/Games/Steam/steamapps/common/WW1GameSeries/1914-1918 Series_Data/Mono/data-000000003E6E48A0.dll
Non platform assembly: data-000000003E8325E0 (this message is harmless)
Fallback handler could not load library C:/Program Files (x86)/Games/Steam/steamapps/common/WW1GameSeries/1914-1918 Series_Data/Mono/data-000000003E8325E0.dll
Non platform assembly: data-0000000028330040 (this message is harmless)
Fallback handler could not load library C:/Program Files (x86)/Games/Steam/steamapps/common/WW1GameSeries/1914-1918 Series_Data/Mono/data-0000000028330040.dll
Searching for compatible XInput library...
Fallback handler could not load library C:/Program Files (x86)/Games/Steam/steamapps/common/WW1GameSeries/1914-1918 Series_Data/Mono/xinput1_4.dll
Fallback handler could not load library C:/Program Files (x86)/Games/Steam/steamapps/common/WW1GameSeries/1914-1918 Series_Data/Mono/.\xinput1_4.dll
Fallback handler could not load library C:/Program Files (x86)/Games/Steam/steamapps/common/WW1GameSeries/1914-1918 Series_Data/Mono/xinput1_4.dll
Fallback handler could not load library C:/Program Files (x86)/Games/Steam/steamapps/common/WW1GameSeries/1914-1918 Series_Data/Mono/xinput1_4
Fallback handler could not load library C:/Program Files (x86)/Games/Steam/steamapps/common/WW1GameSeries/1914-1918 Series_Data/Mono/.\xinput1_4
Fallback handler could not load library C:/Program Files (x86)/Games/Steam/steamapps/common/WW1GameSeries/1914-1918 Series_Data/Mono/xinput1_4
Fallback handler could not load library C:/Program Files (x86)/Games/Steam/steamapps/common/WW1GameSeries/1914-1918 Series_Data/Mono/libxinput1_4.dll
Fallback handler could not load library C:/Program Files (x86)/Games/Steam/steamapps/common/WW1GameSeries/1914-1918 Series_Data/Mono/.\libxinput1_4.dll
Fallback handler could not load library C:/Program Files (x86)/Games/Steam/steamapps/common/WW1GameSeries/1914-1918 Series_Data/Mono/libxinput1_4.dll
Found Xinput1_3.dll.

Unloading 13 unused Assets to reduce memory usage. Loaded Objects now: 8715.
Total: 27.871985 ms (FindLiveObjects: 0.624595 ms CreateObjectMapping: 0.544716 ms MarkObjects: 26.615736 ms  DeleteObjects: 0.085332 ms)

Architecture Test: Unity64bits=True and System64bits=False
 
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

67.44366 Steamworks setup done front:Western GetMySteamID=76561197961126778
 
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

GDT softfail: GDT Auth failed 
 
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Unloading 3 Unused Serialized files (Serialized files now loaded: 17)
UnloadTime: 1.959440 ms
########################################### 
 

  Game Version: 270 Network Version: 283  Build=8605   CommandLineFront=Western   Steam=True Branch=
 
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Unloading 1749 unused Assets to reduce memory usage. Loaded Objects now: 29948.
Total: 76.374880 ms (FindLiveObjects: 2.897136 ms CreateObjectMapping: 2.519555 ms MarkObjects: 59.394664 ms  DeleteObjects: 11.547804 ms)

Operation failed: OperationResponse 230: ReturnCode: 32755 (Banned. [UserBan] Banned by game logic. 9827 minutes left.. Zero tolerance on cheating, online mode is disabled. If you messed with your stats: Reset your stats to prevent extra bans.). Parameters: {} Server: NameServer
 
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Custom Authentication failed (either due to user-input or configuration or AuthParameter string format). Calling: OnCustomAuthenticationFailed()
 
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

OnCustomAuthenticationFailed Banned. [UserBan] Banned by game logic. 9827 minutes left.. Zero tolerance on cheating, online mode is disabled. If you messed with your stats: Reset your stats to prevent extra bans. 
 Token:
 UserId:
 AuthGetParameters:username=WindowsPlayer%7C%7C76561197961126778%7C%7C140000001632a6691afc867f7a230d0001001001046c6c5a18000000010000000200000089b60c59000000004e29190106000000b200000032000000040000007a230d0001001001acb4030036170e5915b2a8c000000000befa695a3eaa855a0100606f000000000000d5921855def1a6c98e7a31b54d6f3615f4140692e21639000699eb3f05b5f3ffdbb2085b81239e89ed10cf70164dcd565d827330b1a9659748250cd534c7fcaae4369b62945ee30840508307662efb8c36ce00451891db2c999da5520cbdab3a74d6ce801cae1219a0620ed74087b761eeb7284e8b2a602ef80f369979f8cec0%7C%7CVerChecker%7C%7C242860&token=270

 
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

OnDisconnectedFromPhoton
 
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Abort connection; custom auth failed. Restart to retry.
 
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Do I need to wait now 1 week or is there any progress with my problem?


???

 can someone help me?

VerChecker, 1914-1918 dev team don't give a shit about the people who play the game. I was banned with around 10 hours in the game and they won't respond to my emails or nothing. So they just want the money without having to support their game. 0/10 stars for the game

Your ban was different from the OP's GameLogic temporary ban.


DLL Injection was detected.

Awaiting User Response

Have you received another temporary ban? I forwarded the Steam Profile to the Devs however.

Thanks for your answer. After I waited one week and started the game again, it seems to be fine. But I hop I will not get another, for me random, ban. 


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